Privacy Policy

This Privacy Policy describes how your personal information is collected, stored and used when you visit or make a purchase from www.clairetuxworth.com

I respect your privacy and any information we hold about you will always be used in a responsible & safe way.

 

INFORMATION WE COLLECT

We receive, collect, and securely store any information you enter on our website or provide us in any other way. When you place an order from us, personally identifiable information about you such as your name, mailing address and e-mail address is collected and stored. This information is used for the purpose of processing your order. If you sign up for newsletter emails, your name and email address will be collected and stored for the purpose of sending you the newsletter. You can unsubscribe from emails at any time. Additionally, if you contact me, your name and email will be collected for the purpose of responding to you. Any information collected is stored securely and responsibly.

 

COOKIES

By using this website you agree to allow it to set cookies on your computer.

Cookies are small pieces of data stored on your browser when visiting a website. When you visit our site, cookies are used to record temporary data relating to your visit on your browser, this is so we can manage the delivery of web pages, keep track of settings you have selected or actions taken, and to help us monitor traffic through the site.

 

STORING YOUR DATA

WIX: Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data will be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall - data may be stored or transferred outside of Europe.

 

SHARING YOUR DATA

Information will be held securely on our systems and will only be shared for very limited reasons and in very limited circumstances:

SERVICE PROVIDERS: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies eg. Royal Mail. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

COMPLIANCE WITH LAWS: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

 

PROCESSING PAYMENTS

We use PayPal and Wix Payments to process customer card payments to ensure all transactions are carried out in a secure environment. Wix Payments processes transactions through Adyen, Stripe or their affiliates. We do not receive or store your credit/debit card details as these are handled entirely by PayPal or Wix Payment Processors through their secure online payment process.

By making a payment through PayPal you agree to allow PayPal to use your information to complete the transaction.

- PayPal Privacy Policy: PayPal Privacy Statement

By making a payment through Wix Payments you agree to allow Wix Payments Processors (Adyen, Stripe or their affiliates) to use your information to complete the transaction.

- Stripe Privacy Policy: Privacy Policy (stripe.com)

- Adyen Privacy Policy: Privacy Statement - Adyen

 

YOUR RIGHTS

You have the right to request a copy of your personal data that we have stored, make corrections to your personal data we have stored or remove your personal data we have stored where appropriate. Please contact hello@clairetuxworth.com if you would like to make a request.

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time and should be reviewed when needed. Changes and clarifications will take effect immediately upon their posting on the website.

 

CONTACT US

If you have any questions or concerns you can get in touch with me through my email hello@clairetuxworth.com